POKER ROOM REVIEW PRAISE
Praise
4/11/2007 4:45:21 PM
Dear Pokerroomreview Public:
Pokerroomreview just saved my $1,300.00. Two weeks ago, I encountered a problem with a poker site. The site called me a "bonus abuser" whatever that means. I was so distraught because I had used the rent money to get their reload bonus bucks and the site blocked my account and had decided to confiscate all money, deposit and all. I didn|t know what to do so I joined some poker forums to see if there was any help out there for me.
I heard about pokerroomreview.com through a poker forum. To paraphrase the individual who gave me this link, "Pokerroomreview.com offers free mediation for disputes. Not sure if they will be helpful but it|s worth a try."
I am here to tell you that this site is good for their word. A representative named Mike responded to my email right away requesting more details, a copy of the correspondences that I had with the poker site and my phone number. The phone number request was optional but I chose to give Mike my home number and he phoned me the next day.
Twenty-four hours later my dispute was resolved. My account was reopened with all my deposit money AND bonus money intact. Needless to say, I withdrew it immediately, which also posed no problem.
I have nothing but good things to say about Mike and his staff. Mike and his crew are da BOMB. Thank you again, Mike, for all your efforts to resolve this issue.
Elle (aka E.M.McIntosh)