Review 1 - 11 of 11 Player Submitted Reviews
Reviewer: Not Available on Sat, Dec 16, 2006 08:17 AM
Full Tilt Poker - Like most: - Dislike:
| Customer Service |
|
C |
|
| Bonuses |
|
C |
|
| Software |
|
D |
|
| Payouts |
|
F |
|
| Website Quality |
|
D |
|
| Overall: |
|
F |
|
Comments: I will never do business with Full tilt again. they knowingly incorporate a fraudulent company into their software. The scam is that if you try to use their software to make an e-check deposit, but happen to type in a wrong digit on you account number or routing number, the transaction apperas to go through, but a few days later you are contacted by Nexum Financial and notified that the matter has already been referred to a collection agency, and you will be assessed the maximum penalty allowed by law ($20 in my case). Because the Full Tilt software bypasses the Nexum webpage, I never saw or agreed to these terms, but it did no good to tell that to the collection agency. When I contacted Nexum, they just laughed at me and told me to take it up with Full Tilt. Full tilt refused to provide any asistance in dealing with Nexum, and when I threatened to get tough, they closed my account, requiring me to send five sparate e-mails in order to have them mail me a check for the money in my account, which I still haven|t seen. After all this, I go on http://pokerforums.fulltiltpoker.com/viewtopic.php?p=202499 and learn that the same thing happened to another customer a couple months ago, and they treated her the same way. They are not honest and trustworthy. STAY AWAY FROM FULL TILT.
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